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Server Crash All Night Bash

By William May
Published: 03/25/16 Topics: Self Improvement Comments: -

At 1am, a warning text message buzzes on my phone. One or more of the computer network servers is down. Not working. Kaput.

With luck it is just a glitch, that a simple setting or a simple reboot will solve. It happens, so I'm out the door, in the car and down to our data center.

But this time, the server will not re-start, the indictor lights look suspicious. You try again and finally realize this puppy is toast. As in maybe ready for the scrape heap.

Websites are down, business is being missed and all is at risk. Contingencies have been made against the loss of data but not all backups are perfect. You never know if they work until you need to restore them.

And you hope to never have to test the restoring.

Luckily you have a spare server but swapping all the data is a problem, and a re-install of the operating system is also in order. Tricky stuff maybe, but tricky enough to bring in an expert.

By now its 2AM and time to call the System Administrator, get him out of bed, into his car and down to the office.

When he arrives at 3AM his first words are, "Why are you here?"

And I reply, "My Dad said to."

"What are you talking about?, he says and walks off toward the server room.

He doesn't know my Dad owned a truck repair shop and he doesn't know that my Dad often got calls from truck drivers frantic for a repair in the wee hours of the morning. He doesn't know my Dad always helped even when there was little or no money in it.

As a young child I did not understand, why my Dad would always go to the shop if he had to call a mechanic to go to the shop. As a child, I didn't keep track of time but I knew they often stayed there late into the night.

As an adult, now I understand. I know my Dad was not a mechanic. I know he probably wasn't much help to the mechanics.

Or was he?

All work goes easier with help. Helping hands make light work. All work goes faster when you know others appreciate your work. All work becomes a joy if you decided to make it so.

So as I watched the server's being swapped last night. I saw the Administrator go through a myriad of complicated operating system settings, then test and retest the system. I had little to offer.

But as the system administrator left the office some hours later having put everything right, he stopped to say, "I appreciate that you stayed."

"No problem", I said, "My Dad said to."

My dad always said "No problem" to just about everything and then he always smiled.

The military says leaders lead from the front. Honor says to never asked others to do what you would ot be willing to do. Fair play demands helping when not asked.



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Author: William May, MayPartners
Blog #: 0499 – 03/25/16

Assumptions Make Everyone Equally Unhappy

By William May
Published: 02/27/16 Topics: Self Improvement Comments: -

This age old cliché succinctly explains the problem with assuming things without stopping to check the facts and why it makes others so unhappy. Read more

The Genius Truck Mechanic

By William May
Published: 11/11/15 Topics: Boats, Self Improvement Comments: -

Wisdom can come from a professor, a teacher a mentor and sometimes from a truck mechanic. Learn how to focus and concentrate. And maybe how not to collaborate. Read more

Christmas Trees Endanger the World

By William May
Published: 01/17/15 Topics: Government Comments: -

This is not a story about prohibiting Christmas trees from governmental property due to freedom of religion restrictions. Instead, it’s a new taking of your ability to put a Christmas Tree in the lobby of privately owned condo buildings, restaurants and more. Geeeesh. Is nothing sacred? Read more

Crowing about VRIA Mobile Websites

By William May
Published: 11/01/14 Topics: Comments: -

It may not sound earth shaking but Redstone Systems, creator of the HelpBook.me software has just added their evolutionary new mobile websites to their system and has donated the capability to the VRIA.org website and those that use VRMLS.org. Check it on your mobile phone now. Read more

Outdoors-For-All, the Heros Among Us

By William May
Published: 06/09/14 Topics: Comments: -

Donate your home to charities for their use and fundraising and post your generosity on VacationRentalAgents.com. See how the Ski-For-All Foundation gave property owners the great satisfaction of helping disabled kids and adults to ski. Read more

Crowing About Our New Mobile Website

By William May
Published: 05/01/14 Topics: Comments: -

It may not sound earth-shaking but Redstone Systems, creator of the HelpBook.me software has just added their evolutionary new mobile websites to our system. Check it on your mobile phone now. Read more

Netiquette - How to Write an Email

By William May
Published: 07/18/12 Topics: Comments: -

RSVP: Not everyone remembers what this means, but if you need a response include it and/or remind the user to respond such as "Please let me know your thoughts one way or the other." Read more

Tourism Destinations are Killing Tourists

By William May
Published: 06/01/12 Topics: Comments: -

Tourism is a clean, responsible industry that brings in visitors anxious to shop, attend events, tour attractions, rent lodging, and pay the taxes that go with them. So why do local government officials kill vacation rentals and turn away the easy spending guests who want them? Read more

Oh No, Mount Rainier Has Disappeared

By William May
Published: 04/15/12 Topics: Comments: -

Mount Rainier disappeared today. Poof. Gone. I looked up and it was missing from the horizon. Reminded me of the day, 20 years ago, when Mount Saint Helens disappeared. Read more

Twas the Night before Vacation Rental Christmas

By Jan Covey
Published: 12/31/11 Topics: Comments: -

The Christmas and New Years Holidays are a big season in almost every vacation rental market. Read how one plucky manager gets through the hub bub. Read more

Remembering the "Thank You" Game

By William May
Published: 09/01/09 Topics: Comments: -

Surprises are great. And thank you's are best. In an industry like property management that requires attention to detail, constant supervision and reconciliation of occasionally conflicting goals between guests and owners it is too easy to forget the little personal things that make life worth liv Read more

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